Estra Financial Consultancy Service, operating under the trade name ‘Estra Finance’, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal data we collect through our services, how we store and protect this data, and your rights regarding your personal information.

Data Collection

When you engage our services we collect various personal and financial details necessary to process your application. The types of data we collect may include, but are not limited to:

• Full name
• Contact information (email address, phone number, etc.)
• Residential address
• Date of birth
• Government-issued identification numbers (e.g., passport, TIN)
• Employment details
• Financial information (income, assets, liabilities)
• Credit history

Purpose of Data Collection

The information you provide is used exclusively for the following purposes:

• To process and evaluate your home loan application
• To communicate with you about your application status and related services
• To comply with legal and regulatory requirements
• To enhance our services and improve your experience with us

Data Storage and Security

We are dedicated to safeguarding your personal data in line with the Data Privacy Act of 2012 (Republic Act No. 10173) and other relevant privacy laws in the Philippines. Your data is stored on secure servers with advanced encryption and security measures to prevent unauthorized access, use, or disclosure.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your personal information to outside parties. Your data may be shared with trusted third parties who assist us in conducting our business, or servicing you, with the expectation these parties agree to keep this information confidential and comply with the required data privacy laws. These third parties may include:

• Partner banks and financial institutions for loan processing
• Service providers for credit assessments and background checks
• Legal and regulatory bodies as required by law

Your Rights

Under the Data Privacy Act, you have the right to:

• Access your personal data and request a copy of the information we hold about you
• Request correction of any inaccuracies in your data
• Object to the processing of your personal data
• Request the deletion or blocking of your personal data if it is no longer necessary for the purposes it was collected

If you wish to exercise any of these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at: ge******@**************om.ph

Estra Finance
Unit 5A, 5F Hollywood Square Building, 33 West Avenue, Brngy. Nayong Kanluran, Quezon City, Philippines